Phoned this morning by a 'lady' pertaining to be an HMRC case officer. The message was: 'This is Heather Gray, I am a case officer from Her Majesties Revenue and Customs, HMRC have filed a lawsuit in court against you. To discuss your case press 1'. My sister panicked into pressing 1, a live person answered who inform[…] 07:56:02 2020-03-04

Pension scam – when someone tries to con you out of your pension money – will often start by someone contacting you unexpectedly about:

an investment or other business opportunity that you’ve not spoken to them about before taking your pension money before you’re 55 the ways that you can invest your[…] 10:03:45 2020-02-01

Sometimes there's a good reason for a caller to modify the Caller ID (for example, a caller who wishes to leave an 0800 number for you to call back if you want). However, with spoofing callers deliberately change the telephone number and/or name relayed as the Caller ID information. They do this to either hide their id[…] 05:51:59 2020-01-07

We're getting reports of a new type of hoax phone call. The automated call claims there's been a £600 transaction on your Visa card in the last 15 minutes. The recorded message gives instructions to follow on your phone keypad before you’re transferred to a criminal posing as an agent, who tricks you into giving awa[…] 06:09:00 2019-12-12

Our users have reported people posing as BitPay support to get sensitive information from them. Reminder: BitPay will never ask for your private key, passwords, or your twelve word backup phrase. On Twitter, fake BitPay impersonator accounts have been posting about an Ethereum give-away. Remember that the only official[…] 09:31:57 2019-12-02

One of the most common methods we see involves a fraudster posing as your bank or the police. They claim there’s been fraud on your bank account and you need to act quickly to protect your money.

Their solution is for you to transfer your money to a so-called ‘safe account’. But the account is actually[…] 08:40:00 2019-11-19

A new scam is showing that fraudsters only need a few minutes on the phone to try to get their hands on your money. The so-called 'can you hear me' phone scam from the US is making its way across the pond. To make sure you don't fall for this scam, we're taking you through how to spot it.

The scam starts whe[…] 06:12:02 2019-10-15

Cyber criminals are sending victims their own passwords in an attempt to trick them into believing they have been filmed on their computer watching porn and demanding payment. There have thousands of reports made to Action Fraud from concerned victims who have received these scary emails.

In a new twist n[…] 02:36:27 2019-10-07

One of the most common methods we see involves a fraudster posing as your bank or the police. They claim there’s been fraud on your bank account and you need to act quickly to protect your money. Their solution is for you to transfer your money to a so-called ‘safe account’. But the account is actually controlled[…] 05:03:15 2019-09-25

The TPS is the only official UK 'do not call' register for opting out of live telesales calls. The TPS register is established and supported by legislation. Organisations which want to make live telesales calls in the UK are legally required to screen their sales lists against the TPS list.

There are other […] 16:45:40 2019-09-17

There's a group in the Cancun area which are involved in a massive illegal marketing campaign here in the US and Canada. The calls will come in on your home and cell phones as a local number but they are really using hijacked numbers to spoof the caller ID.

They go by two different names... Holiday Sands Inte[…] 05:04:50 2019-09-03

n the UK, the use of contactless cards has increased significantly. A quarter of credit card payments are now contactless. Contactless payments are fast, simple and secure. Although c ontactless transactions do not require a PIN, you are sometimes prompted to insert the card into the Chip&PIN reader and enter the PIN. […] 04:35:04 2019-08-22

Bank fraud Someone may call to claim that your bank is telling you that there is a problem with your card or account. The caller usually sounds professional and tries to convince you that you have cloned your card or that your money is at risk. They may ask you for details of your account and card, including your pass[…] 06:31:40 2019-07-31

Before you report a scam or fraud, and you think you might have been scammed yourself, there are two things you need to do: 1. Stop sending money straight away. If the payment has been set up as a Direct Debit, get in touch with your bank to stop this immediately.

2. Beware of follow-up scams. Sometime[…] 04:29:52 2019-07-19

What scams can happen in the immigration process? Well, the most common scams that we see are people who offer to provide immigration services but they are not authorized to provide those services. They will charge you a fee for doing that, but they will often bungle your paperwork. Sometimes they will pretend to be la[…] 03:29:05 2019-07-12

Invoice fraud takes place when a criminal contacts your company posing as a genuine supplier and asks you to change the bank details you use to pay them. It’s not hard for criminals to investigate a business’s invoice details, even down to payment dates, to make their approach look more convincing. If you change th[…] 12:48:21 2019-05-30

A text might not be from who you think – Smishing is when criminals pretend a message is from your bank or another organisation you trust. They will usually tell you there has been fraud on your account and will ask you to deal with it by calling a number or visiting a fake website to update your personal details. Pl[…] 03:25:29 2019-05-17

Criminals don’t just try and contact you by phone and text, they also ‘phish’, contacting you by email too. So always be suspicious of unsolicited emails that are supposedly from your bank or some other trusted organisation because the address can easily be faked. Never automatically click on any links they conta[…] 08:20:46 2019-05-09

Fraudsters are known to make calls claiming to work for BT, when it's actually a scam. They may ask you for personal information, want access to your computer and in some cases, ask for your bank details. Don't be fooled, this is fraud.

We take these cases very seriously. So please let us know if you've been […] 03:17:50 2019-04-25

There are some signs that should set alarm bells ringing whenever you see them. Always be wary of the following situations: 1. something which sounds too good to be true normally is 2. if you are contacted unexpectedly by a company 3. if you have been asked for personal or bank information 4. if you aren't given lo[…] 07:17:29 2019-04-17

Ripped off by e-mail, text message, or telephone? It occurs more and more often. Criminals are active everywhere and the number of fraud reports continues to grow. It becomes more difficult to recognize messages as fraud. This problem is also spreading further and further into different channels, and you should now eve[…] 02:34:34 2019-04-04

Another variation of a phone scam involves the fraudster persuading people to transfer money to other accounts or to hand over cash directly to a courier.The fraudsters are known to encourage people to hang up and call their bank to verify the legitimacy of the call. However, a phone line can stay open for up to two mi[…] 02:14:32 2019-03-26

If you receive a missed call from a premium rate number starting 070, 084, 087 or 09, never call it back. These calls are nearly always scams. If it is important, they can leave voicemail. Even so, never call back the number they give you (especially if the caller claims to be from your bank), call the 01, 02, 03 or 08[…] 04:01:11 2019-03-21

There are some signs that an alarm sounds every time you see them. Always be alert to the following: Sounds so good that incredible things are usually If you are accidentally contacted by the company If you are asked to provide personal information or bank information If you don’t make a long decision, or if you […] 07:58:19 2019-03-07

Tell your bank or financial institution immediately if you notice a suspicious transaction from your bank account or credit card. They will try to recover any money lost. They may cancel your current card and send you a new one to stop any other fraudulent transactions from your account.

Report the scam to th[…] 06:17:56 2019-02-26

More and more phone scams originated in Japan, and may leave unsuspecting Britons in trouble and leave them with heavy bills. Known as the Wangiri scam, it is called by a fraudster to call the victim's mobile number and hang up after one or two rings. However, when the victim calls back, the fraudster uses technology t[…] 09:53:57 2019-02-20

1.Don't reveal personal details. Never give out personal or financial information (such as your bank account details or your PIN) over the phone, even if the caller claims to be from your bank.

2. If you feel harassed or intimidated, or if the caller talks over you without giving you a chance to speak, end t[…] 18:59:25 2019-02-14