Revealing the most common types of phone scams in the UK this year

Source: ageuk.org.uk Release Time: 06:31:40 2019-07-31

Bank fraud Someone may call to claim that your bank is telling you that there is a problem with your card or account. The caller usually sounds professional and tries to convince you that you have cloned your card or that your money is at risk. They may ask you for details of your account and card, including your password, or even send a courier to pick up your credit card. They may also suggest moving your money to a "secure account" to protect it. This is a common scam and your bank will never ask you to do so.

2. Computer repair scam The scammer may call you at a service desk claiming to be from a well-known IT company such as Microsoft. They will tell you that your computer has a virus and will ask you to download "antivirus software", which may require payment. This proved to be spyware for obtaining your personal details. Legitimate IT companies do not contact customers in this way.

3. Compensation call This is a company phone call asking you about a car accident that you claimed might be entitled to compensation. Some of them may be real companies looking for business, but others are scammers. Don't make these calls. If you have an accident, please call your own insurance company using the phone number provided on the policy.

4.HMRC fraud You may receive a call from someone claiming to be from HMRC, saying that your tax refund or unpaid tax is problematic. They may leave a message and ask you to call back. Again, don't be fooled by this. HMRC will never contact you in this way and will never ask you to disclose personal financial information, such as your bank account details.

5. Digital deception The scammer now has the technology to simulate the official phone number, so it appears on your caller ID (if there is one on your phone). This may make you think that the caller really comes from a legitimate organization, such as a bank or utility company. If you have any questions, please hang up and call the organization directly. If possible, you can call them on different phones because the scammer can keep the phone line open so that even if you hang up and call the organization directly, the line may still be connected to the scammer. If you are unable to use another phone, please wait at least 10 minutes before making a call.

6. Pension and investment scams This is a phone call about a “not to be missed” investment opportunity or an opportunity to get a cash payment earlier. The nuisance appeal about pensions is now illegal. If you receive a cold call for your pension, please call the Office of the Information Commissioner at 0303 123 1113 or go online there.

7. 'Anti-scam' fraud This is a company that claims to be a victim of fraud support from a charity, a company that sells anti-scam technology, or a call from someone who asks to update the phone service registration, which is actually free. Be alert to all of this. Check the registration of charities in the charity committee to see if they are true.